Warranties

Blue Tree Warranties

Every Blue Tree project comes with warranty coverage named in writing, in your proposal, before you sign. This page publishes the full warranty stack across pools, hardscapes, landscapes, and Healthy Yards, so you know exactly what is covered and for how long.

Most contractors promise comprehensive coverage and leave it there. Blue Tree publishes the actual terms. The pool shell carries a lifetime structural warranty. Equipment, hardscape workmanship, plant material, and lighting each carry their own defined coverage, all named in your proposal and reviewed with you at your final walkthrough. Publishing these terms is the proof: if a number is on this page, it is a number we stand behind.
The coverage below reflects standard Blue Tree projects. Your written proposal and contract are the controlling documents for the warranty terms on your specific job.

Pools

Landscapes

Hardscapes

Healthy Yards

Premier Outdoor Services

Warranty Coverage by Division

The stack is grouped below by the kind of work. Specific durations, conditions, and exclusions are named in your project proposal and reviewed at your final walkthrough. For a coverage question on an existing project, contact your designer or our Skippack office.

Pool Warranties

Blue Tree builds concrete pools, gunite or shotcrete, with Jandy (Fluidra) equipment, and backs each part of the build with its own defined coverage. The structural shell is warranted for life.

Pool shell: Lifetime structural warranty.
Pool equipment (Jandy and Fluidra): 3 years workmanship.
Plumbing and electrical: 2 years.
Gas line: 2 years.
Tile, coping, and veneer: 2 years.
Decking: 1 year limited.
White plaster: 1 year limited.
Quality Finish plaster: 10 year limited.

Plaster is a hand-applied material. Color variation, scaling from water chemistry, minor crazing, and texture unevenness are normal characteristics and are not covered. Your designer reviews these details with you before plaster goes on.

Hardscape Warranties

Blue Tree's hardscape crews are ICPI certified, and the workmanship on patios, walls, walkways, and outdoor kitchens is warranted for two years. Manufacturer warranties on the pavers and natural stone themselves, many of which run far longer, are passed through to you.

Hardscape workmanship: 2 years.
Paver and natural stone material: Manufacturer warranty passed through to the homeowner per the manufacturer's terms.

Landscape, Lighting, and Fencing Warranties

Plant material is warranted for one year with a one-time replacement, provided it has been watered and cared for per the guide your team provides at project close. Low voltage lighting and fencing each carry a two-year warranty.

Landscape plant material: 1 year, one-time replacement.
Low voltage lighting: 2 years.
Fencing: 2 years.

Plant replacement assumes the plant was watered and maintained according to the care guide emailed at job close. Watering is the single biggest factor in whether new plantings survive their first Southeastern Pennsylvania season.

Healthy Yards and Service Guarantees

Some services are backed through follow-up work rather than a fixed-term warranty. Seed, sod, and turf care do not carry a formal warranty, because results depend on watering, weather, and soil. Follow-up work to get the result is standard practice for our team.

Grass seed and sod: No formal warranty. Follow-up work to establish the lawn is standard practice.
Turf care: No formal warranty. Follow-up work is standard practice.
Mosquito and tick control: Re-treatment guarantee if results are unsatisfactory.
Pool cover: 1 year, per the manufacturer.

If a Healthy Yards result is not what you expected, contact your Premier Outdoor Services team and they will schedule the follow-up. The goal is the result, not a line on a warranty card.

How to File a Warranty Claim

The process is simple. Contact your designer or our main office in Skippack and describe the issue. We assess the situation, let you know whether it falls under warranty, write up a work order, and schedule the repair. The crew that built your project is often the crew that returns, because our average employee tenure runs 13 to 14 years.

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Maintenance and Your Warranty

Your warranty assumes reasonable care. Plant replacement assumes proper watering. The lifetime pool structural warranty assumes the pool has been maintained and not damaged by neglect or improper water chemistry. The care guidance we publish is written to keep your investment performing and your coverage in effect. For seasonal checklists and product-specific care, visit our Care Instructions page. For a question about whether a specific issue is covered, contact your designer or our Skippack office and we will assess it with you.

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Blue Tree Warranties

Warranty Coverage by Division

Pool Warranties

Hardscape Warranties

Landscape, Lighting, and Fencing Warranties

Healthy Yards and Service Guarantees

How to File a Warranty Claim

Maintenance and Your Warranty

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